Support

Contact support

Email durian@blackthornlabsgames.com. Include the app version, iPhone model, iOS version, what you expected, what happened, and the steps that reproduce the problem. For purchase problems, include the Apple transaction or receipt reference if available. Do not send passwords or full payment information.

Save and reset

Your Aqua Breed profile is stored locally on the device. An in-app reset starts a fresh profile. Removing the app and its data also removes the local profile unless Apple restores app data through an iOS service you have enabled.

In-app purchases

Gem packs are optional consumable purchases processed by Apple StoreKit and require an internet connection and an App Store account able to make purchases. Aqua Breed delivers gems after StoreKit reports a verified purchase. Consumable gems are not a restorable permanent entitlement. For billing, refunds, or purchase-history help, use Apple's purchase support; for a verified purchase that did not deliver, contact Aqua Breed support with the transaction reference.

Rewarded videos

Rewarded videos are optional and require an internet connection. An ad may be temporarily unavailable while the provider loads inventory. The advertised game reward is granted only after the provider reports that the required viewing was completed. Closing early does not grant the reward. Survey offers are not active in the current release.

Privacy

Read the current Aqua Breed privacy policy.